Shipping Policy

Delivery Information

Shipment Policy:

Shipment and taxes be account based on the country and method of delivery and referred to it when the order is completed. Cash payment service on delivery is available in Morocco.

Shipping fees are 25 MAD within Rabat and 35 MAD in Other Cities.

Prices are inclusive of VAT.

Shipping Time:

All orders will be shipping and delivered through Shipment Company within 1-9 working days in Morocco and may take time for shipping orders outside Morocco and differ from country to country. You can track your shipment through orders details from my orders page.

FAQs

How long will it take to ship and receiving the product?

We handover the products to shipping companies and the responsibility of the shipment lies with shipping companies and they are full responsibility to deliver the products on the time and properly.

The satisfaction of our customers is important to us. Therefore, we ensure a seamless experience by actively assisting you throughout the journey of your order, from processing to delivery, providing real-time tracking updates and personalized support whenever needed.

How much the cost of shipment?

The cost of shipment will be determined based on website T&C's and marketing offers announced through our website.

Is it possible to ship multiple orders in one shipment?

No, every shipment will be delivered separately and also separate invoice and tracking number.

How can I suggest a date and time to receive the order?

By contacting our customer service or coordinating with shipment company.

Remarks

Upon receipt the shipment, the client should check the shipping if it has any damage caused by Shipment Company or pre-opened and don’t receive it then contact our store through free telephone and what’s up.

If you are not at home, our partner will contact you to arrange a new appointment for you.